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Subscription Management

Manage your Printago subscription and billing.

Subscriptions page showing an active Printago Core plan with its slot count and billing interval

Account Types​

Printago has two types of accounts:

Non-Commercial (Hobbyist/Personal)

  • Free forever with unlimited production slots
  • Connect unlimited printers at no charge
  • Limited access to commercial features (no SKUs, Orders, or API access)

Commercial

  • First production slot is free
  • Additional slots are $4/month each
  • Full access to all Printago features including SKUs, Orders, and API
  • Connect unlimited printers at no charge

Production Slots​

Try It Yourself

Want to see how production slots work? Try the interactive demo — drag the slider to see how slots control throughput across your farm.

Printago's pricing is based on "production slots" - not the number of printers you connect. Production slots control how many simultaneous jobs from your queue Printago will process and monitor at once.

How It Works: Even with 20 printers and 100 queued jobs, if you have 5 production slots, Printago will process 5 jobs simultaneously. When one completes, the next job starts on any available printer with the required materials.

This allows your subscription to scale with your business demands on a month-to-month basis. Annual commitments come with discounts.

Managing Your Subscription​

Accessing Subscription Settings​

  1. From Queue Page: Click "Manage Job Slots" button on the In-Progress tab
  2. From Settings: Navigate to Settings -> Subscriptions

The Subscriptions page lists your active subscriptions with their status, slot count, and billing interval (monthly or yearly).

Managing Production Slots​

Click Manage on your plan to open the Stripe portal where you can:

  • Add or remove production slots
  • Update billing information
  • View billing history
  • Change payment methods

Add-ons​

Add-ons extend Printago with integrations and extra features, and are turned on per store from Add-Ons > Marketplace. See Addons for the full list.

Activating an add-on​

Click More info on an add-on's Marketplace card to open its page, then click Activate (Cost Catalog's button reads Enable Experimental Addon or Enable Now). The add-on turns on for your store straight away, and its card shows Active with a Manage button. Add-ons marked Free in the Marketplace, such as Classwork, Claude Code, and ShipStation, cost nothing to use.

Activating an add-on requires the subscription.manage permission, which by default only the store owner has. See Permissions.

Deactivating an add-on​

Maintenance Tracker and Classwork can be switched off from their Marketplace card with the × button next to Manage. Your data is kept, so you can turn them back on later.

Paid add-on subscriptions appear on the Subscriptions page (Settings > Subscriptions) under your Printago plan, each with its tier and whether it's billed monthly or yearly. Click Manage on one to open that add-on's page.

Account Type Changes​

Upgrading to Commercial: Non-commercial users can upgrade their accounts to commercial at any time through the subscription settings.

Downgrading to Non-Commercial: Commercial users who need to switch back to non-commercial should contact support for assistance.