Subscription Management
Manage your Printago subscription and billing.
Account Types​
Printago has two types of accounts:
Non-Commercial (Hobbyist/Personal)
- Free forever with unlimited production slots
- Connect unlimited printers at no charge
- Limited access to commercial features (no SKUs, Orders, or API access)
Commercial
- First production slot is free
- Additional slots are $4/month each
- Full access to all Printago features including SKUs, Orders, and API
- Connect unlimited printers at no charge
Production Slots​
Printago's pricing is based on "production slots" - not the number of printers you connect. Production slots control how many simultaneous jobs from your queue Printago will process and monitor at once.
How It Works: Even with 20 printers and 100 queued jobs, if you have 5 production slots, Printago will process 5 jobs simultaneously. When one completes, the next job starts on any available printer with the required materials.
This allows your subscription to scale with your business demands on a month-to-month basis. Annual commitments come with discounts.
Managing Your Subscription​
Accessing Subscription Settings​
- From Queue Page: Click "Manage Job Slots" button on the In-Progress tab
- From Settings: Navigate to
Settings -> Subscription
Here you'll see your current slot count and plan type.
Managing Production Slots​
Click "Manage Subscription" to open the Stripe portal where you can:
- Add or remove production slots
- Update billing information
- View billing history
- Change payment methods
Account Type Changes​
Upgrading to Commercial: Non-commercial users can upgrade their accounts to commercial at any time through the subscription settings.
Downgrading to Non-Commercial: Commercial users who need to switch back to non-commercial should contact support for assistance.