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Shopify Integration

Commercial Feature

Integrations require a Commercial subscription. Learn more

Key Concepts​

The Shopify integration connects your Shopify storefront directly to Printago's production system so that incoming customer orders automatically generate print jobs. When a customer purchases a product, the integration syncs the order to Printago, matches the Shopify SKU identifier to your Printago SKU definitions, and optionally queues the resulting jobs for production immediately. Printago can also write progress tags back to your Shopify orders so you can track production status from your store's admin panel. This integration closes the loop between e-commerce and manufacturing—instead of manually checking orders and creating print jobs, the entire flow from sale to production is automated. It's especially powerful when combined with SKU Variants, allowing a single Shopify product listing with multiple options (color, size, personalization) to produce the correct parts automatically.

What You Get​

  • Real-time order sync from Shopify to Printago
  • Manual backfill sync for historical orders
  • Automatic queueing (optional) for new valid order items
  • Progress tags written back to Shopify (optional)
  • Auto-close behavior for synced orders (optional)

Before You Start​

  • You have access to a Printago account with Commercial features enabled
  • You have admin access to your Shopify store
  • Your Shopify SKUs are mapped to SKUs in Printago (exact SKU match)

Connect Shopify to Printago​

1. Install the Printago app in Shopify​

In your Shopify Admin, install the Printago app from the Shopify App Store.

2. Connect from Shopify app​

In your Shopify Admin, open the Printago app and click Connect to Printago.

Shopify app not connected

Then confirm the account binding in Printago:

Shopify connect flow confirmation in Printago

3. Verify connected status​

After connecting, you should see a connected state in both places:

  • Shopify app:

Shopify app connected

  • Printago > Shopify > Connection tab:

Printago Shopify connection tab

Sync Orders​

  1. In Printago, go to Shopify > Connection.
  2. Click Sync orders.
  3. Choose:
    • How many days back (for example, 30 days)
    • Fulfillment states to include (Not fulfilled / Partially fulfilled / Fully fulfilled)
  4. Click Sync orders.

Shopify sync modal in Printago

Real-time sync​

After connection, new Shopify orders sync automatically via webhooks (no manual action needed).

Integration Settings​

In Printago, open Shopify > Settings:

Shopify integration settings in Printago

  • Automatically print orders: Adds valid new order items to the print queue automatically.
  • Write progress tags: Writes progress tags back to Shopify (printago:in-progress and printago:printed).
  • Auto-close orders synced from Shopify:
    • When fully fulfilled
    • When any fulfillment occurs
    • Never

Shopify Order Progress UI​

When you open an order in Shopify, the Printago app block shows a Printago Production Status card.

Shopify order page with Printago production status block

If you click the progress badge (for example, 0% complete), it opens Printago Queue filtered to that specific Shopify order.

Printago queue filtered to a specific order

You can also see the written progress tags directly in the Shopify orders list.

Shopify orders list showing Printago progress tags

SKU Variant Support​

For SKU Variants, Shopify integration supports SKU suffix mapping only.

  • Each variant option/value combination in Printago must have a SKU suffix defined
  • Each Shopify variant must have a SKU value defined in Shopify
  • If either side is missing (no suffix in Printago or no variant SKU in Shopify), mapping will fail

Disconnect​

You can disconnect at any time:

  • In Shopify app: click Disconnect
  • In Printago Shopify > Connection: click Disconnect

Disconnecting stops future syncs but does not remove historical orders already imported.

Troubleshooting​

Store shows as not connected​

  • Re-run connect flow from Shopify app (Connect to Printago)
  • Confirm you are logged into the intended Printago account
  • Make sure you approved the correct Shopify store during binding

Orders are not syncing​

  • Check connection status in Printago Shopify > Connection
  • Run a manual sync with a wider date range
  • Verify orders match selected fulfillment states in the sync modal

Items are red / not printable​

  • SKU mismatch between Shopify and Printago
  • Create or correct SKU mappings in Printago, then re-sync or refresh orders

Need Help?​