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eBay Integration

Connect your eBay seller account to Printago to automatically import paid orders, route them to your printers, and (with auto-print enabled) start jobs the moment a buyer pays.

What you get​

  • Automatic order import: eBay notifies Printago as soon as a buyer pays, so paid orders usually appear within seconds. A scheduled sync sweeps hourly behind that as a backstop.
  • Multi-account support — connect multiple eBay accounts to a single Printago store.
  • Auto-print — newly imported orders queue for printing automatically when enabled in settings.
  • Auto-close — orders mark themselves complete when shipped or delivered (configurable).
  • Marketplace coverage — supports US, UK, Germany, Australia, Canada, France, Italy, Spain.

Connecting your eBay account​

  1. Open Marketplace in Printago, find eBay, and click Activate. Activation is free.
  2. On the eBay add-on page, click Connect eBay Account. A new window opens to eBay's sign-in page.
  3. Sign in with your eBay seller credentials and grant Printago the requested permissions.
  4. eBay returns you to Printago and confirms the connection.

The connection requires the following eBay scopes:

  • sell.fulfillment — read order details and update fulfillment status
  • sell.inventory — read your listings to map them to Printago SKUs
  • sell.account — read seller account info

Settings​

Open the integration page and switch to the Settings tab.

  • Auto-print — when enabled, every newly imported order is queued for printing immediately.
  • Auto-close orders — choose when Printago should mark an order as closed:
    • When shipped — close as soon as Printago records a shipment
    • When delivered — close once eBay reports delivery
    • Never — leave orders open until you close them manually

Troubleshooting​

Orders aren't importing. First check Settings → Sync Orders to force a manual sync. The hourly scheduled sync only picks up orders in the NOT_STARTED or IN_PROGRESS fulfillment state, so already-shipped orders won't appear.

Webhook signature errors. If you're seeing webhook signature errors, contact support so we can verify your account's webhook configuration.